Diagnostic Page Help

Index

General

The IQ includes comprehensive diagnostic tools. The IQ display includes four dedicated Icons indicating group Control System, Actuator and Valve alarms. A battery icon also will display a battery low condition. Refer to publication E170E.

IQ Insight Actuator Diagnostics analyses the alarm status of the IQ and reports back both group alarm status and a breakdown of specific alarm conditions.

Diagnostics can only be used when connected to an IQ
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Begin Diagnostics

Click the Begin Diagnostics control to interrogate the IQ for the current alarm status.
Insight will indicate current alarms by highlighting the applicable group alarm:

Control Alarm - remote control system applying an active ESD or interlock signal.
Actuator Alarm - actuator detects an internal fault or power supply problem.
Valve Alarm - valve is jammed or obstructed mid travel causing a torque trip.
Battery Alarm - actuator low battery condition or battery test problem.

The specific cause of the alarm(s) will also be highlighted. If there are no alarms, Actuator Diagnostics will show all group alarms off and specific conditions as OK.

The tables below provides an specific alarm condition action/check list:

Control Alarm
Condition
 Action/Check
ESD Active
 IQ performs set ESD action and is inhibited. Check ESD set-up in Configuration and remote ESD signal status.
Close/Open Interlock active
 Close and/or Open operation inhibited. Check interlock set-up in Configuration and remote interlock signal status.

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Actuator Alarm
Condition
 Action/Check
EEPROM Pos. data corrupt
 Reset Limits, Power down/up and check for alarm
EEPROM Calibration. data corrupt
 Contact Rotork
EEPROM Configuration customer. data corrupt
 Check defaults (Configuration) and re send settings back to IQ. Power down/up and check for alarm
Local control Error
 Check local control action
Thermostat tripped
 Allow motor to cool and re-check
Phase loss detected
 Check power supply to actuator
Position status error
 Contact Rotork
Torque transducer error
 Contact Rotork
Watchdog error
 Contact Rotork
Error in local and remote
 Check local/remote control action
Error in local while in remote
 Check local/remote control action

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Valve Alarm
Condition
 Action/Check
Valve Jammed
 Actuator could not move valve from its open or closed position. Check valve operation using handwheel.
Torque trip Open/Close
 Actuator tripped while closing/opening between set limit positions. Operation in the same direction is inhibited. Check torque switch setting in Configuration. Check valve operation using handwheel.

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Battery Alarm
Condition
 Action/Check
Battery low on power up
 Operation Inhibited - check Power Loss Inhibit setting (Configuration - protection settings). Reset limits. Replace Battery. Reference to E170E must be made before changing the IQ battery. E170E provides information on battery types and replacement.
Battery Low
 Replace battery. Reference to E170E must be made before changing the IQ battery. E170E provides information on battery types and replacement.

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Utility Commands

Print - Prints alarm status report to the Windows default printer
Copy - Copy status to the clipboard

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